Q1) Can I shop online from Healthee.fit?
Yes, you can! Healthee.fit is an Omni-channel retail chain that delivers to your health, wellness and fitness needs, anytime, anywhere! Our website & retail store offers you trustworthy and genuine products that are carefully selected and monitored to exceed your expectations.
Not only that, a wealth of goodies such as unbeatable offers, exciting products from new brands, hundreds of blog stories to read, multiple modes of payment etc. await you!
Q2) Is it necessary to sign-up to shop on the Healthee.fit app or website?
No, you can guest check out to place your order hassle-free and we will create an account for you and send you a confirmation mail to set up your password. You need to do this only once on our website. This helps us ensure we deliver orders to verified customers only. Also, once you sign in with your registered account, you will be able to create a personalized profile, rate or review products, ask questions about them, view your past orders and create a wish list of your favorite products. The checkout process becomes easier and faster as we store your delivery information saving you the task of entering your address every time you make a purchase.
Q3) How do I create an account or sign-in to my existing account?
In the top right corner of your screen you can find options to Sign-In or Register your account with Healthee.fit, you will be greeted by the account creation screen.
Create an account using your Name , email and phone number.
In case you have not signed-up or signed-in, you are still free to browse the app or website. However, to complete certain actions such as purchase, review or rate products, you will need to sign-up/sign-in. Visit the navigation bar and click the 'Sign-in/Register' option whenever you wish to create your account or sign-in to an existing one.
Q4) What information do I need to provide to create an account?
The mandatory details required to create a new account include your name, a valid email address, and a valid mobile number and your address details.
Q5) Can I get addresses and contact details of Healthee.fit stores on the website?
Yes, you can view the addresses and contact details of all Healthee.fit stores across cities on our website. If you require more information about any particular store, please reach out to our customer care at firstname.lastname@example.org or use the contact us page and we will get back to you at the earliest.
Q6) What are the accepted modes of payment?
You can pay for your order using the following modes of payment:
a. Cash on Delivery
b. Credit and Debit Cards
c. Net banking
e. Wallets like Paytm, Amazon Pay, etc.
Q7) What does Healthee.fit going Omnichannel mean? How will the features assist me?
We are merging all our platforms like our stores, website to offer you a seamless shopping experience.
Q8) Does Healthee.fit deliver to my area? How long will the delivery take?
We deliver to all major pin codes across cities in India! You can confirm if we deliver to your area by entering your pin code on the checkout page. We deliver orders within the timeframe specified for a given pin code. Delivery timelines are measured in working days which exclude Sundays and public holidays. In case of delays, we will ensure that you are duly informed.
Q9) Do you offer free shipping?
Yes, free shipping is available on standard delivery orders worth Rs.499 or more. In case the order value is less than Rs.499, a shipping charge of Rs.39 will be levied.
Q10) Is Cash On Delivery available?
We provide COD facility to almost all locations that we service currently. We do not charge a separate convenience fee for COD facility. For all orders worth Rs.5000 or above COD is not available.
Q11) Will I get my products damage-free?
All products undergo rigorous checks before they leave our warehouses. We take pride in the quality of our packaging. All products are packed using high quality material to ensure you receive them damage-free.